Survey

Dear Member,
 
Thank you for choosing Yosemite Farm Credit, we appreciate the opportunity to serve your financial needs. To help us better serve local agriculture, we ask that you take a moment to complete this questionnaire. All responses will be kept confidential. You are important to us and we ask for your input in educating us in areas where we can do better.
 
 
 

    The following statements are intended to evaluate your experience regarding our people, products, professionalism, and our responsiveness. Please select your answers.

     

     

    Strongly Agree

    Strongly Disagree

    My loan officer is very knowledgeable about agriculture

    54321

    My loan officer is very knowledgeable about YFC products

    54321

    My loan officer listens and provides helpful feedback

    54321

    My telephone calls are promptly returned

    54321

    The information I was required to provide was clearly outlined

    54321

    My loan or loan servicing terms were clearly explained

    54321

    My loan or loan servicing action was completed on or before promised

    54321

    The YFC loan products satisfy my financing needs

    54321

    My interest rate is competitive

    54321

    The staff is always helpful, courteous, and friendly

    54321

    My financing experience with YFC is a positive one

    54321

    How did you hear about us?

    Other:

    Please check any publication in which you have seen our ad.

    Other:

    Why do you finance with YFC?

    Additional comments and/or suggestions:

    Thank you for taking the time to share your thoughts. We are committed to “Helping Our Members Prosper” by providing you with excellent loan products, service, and competitive rates.

    Optional: