Survey

Dear Member,
 
Thank you for choosing Yosemite Farm Credit, we appreciate the opportunity to serve your financial needs. To help us better serve local agriculture, we ask that you take a moment to complete this questionnaire. All responses will be kept confidential. You are important to us and we ask for your input in educating us in areas where we can do better.
 
 
 

    The following statements are intended to evaluate your experience regarding our people, products, professionalism, and our responsiveness. Please select your answers.

     
     
    Strongly Agree
    Strongly Disagree
    My loan officer is very knowledgeable about agriculture
    54321
    My loan officer is very knowledgeable about YFC products
    54321
    My loan officer listens and provides helpful feedback
    54321
    My telephone calls are promptly returned
    54321
    The information I was required to provide was clearly outlined
    54321
    My loan or loan servicing terms were clearly explained
    54321
    My loan or loan servicing action was completed on or before promised
    54321
    The YFC loan products satisfy my financing needs
    54321
    My interest rate is competitive
    54321
    The staff is always helpful, courteous, and friendly
    54321
    My financing experience with YFC is a positive one
    54321
    How did you hear about us?

    Other:
    Please check any publication in which you have seen our ad.

    Other:
    Why do you finance with YFC?
    Additional comments and/or suggestions:
    Thank you for taking the time to share your thoughts. We are committed to “Helping Our Members Prosper” by providing you with excellent loan products, service, and competitive rates.

    Optional: